Are you a telecom provider looking at launching public cloud services? Or are you a managed service provider looking at selling a wider array of cloud services? Here’s a quick read to get you started.
Read the customer’s mind
Customers when hiring a cloud service need a self-service User Interface (UI) which is simple and intuitive. There should be no need for manual intervention from the service providers when the customer is using the client interface – from doing her business, to managing her services and monitoring and feedback.
One box fits all
A cloud service provider has to have a single platform for all its services. Customer A may demand a SaaS while customer B may be looking at an IaaS offering, while customer C may have a mix of both or either depending on her business (XaaS). More importantly, all offerings need delivery through a single portal that gives a seamless experience integrated with dynamic billing and an online payment gateway.
Increase your platter
The customer expects an offering which takes care of her dynamic demands from a cloud business. In other words, customers expect deployment of a large spectrum of resources with on-demand scalability. As a service provider, be ready with a broad catalogue of services which cover all options.
Don’t pass the buck to the customer
When building a public cloud the entire play is of middleware and business support systems and if not selected correctly, the cost of setup could go up exponentially. It is important to build your cloud with open-source tools so that you are competitive with the large public cloud providers.
Slow & steady gets you nowhere
Long lead times, from days to weeks for deployment of servers and hardware, are a thing of the past. With cloud business, customers demands are more dynamic and instantaneous. The customer has an application which she has to run for a pre-determined period. The cloud service needs to be agile enough to meet these demands in an auto mode. Launching public cloud services, therefore, needs to be fast, agile and highly responsive.
Partners in business
Cloud business, just like any other service, needs to have a tiered business model driven by white-labelled distributors. A robust partner on-boarding mechanism, along with capability for white-label partners to launch their customisable catalog of services, is a primary requirement for growth.
About IndiQus and how we can help telcos in launching public cloud services
We provide turnkey cloud deployment and management solutions to telcos and managed service providers. In addition to setting up a public cloud, we provide complete cloud service monetisation services to enable telcos sell XaaS (anything-as-a-service) and drive a stellar 360-degree customer engagement. We also provide telcos with a multi-service catalog management and business intelligence platform to manage and monetise their cloud offerings.