An increase in the competition to provide cloud infrastructure has not only lowered costs but also increased features. With a variety of cloud computing models like Infrastructure as a service (IaaS), Software as a service (SaaS), Platform as a service (PaaS), picking the right XaaS provider is a consideration that needs to be taken seriously.
Though evaluating the right provider can improve your uptime, choosing a wrong XaaS cloud service provider may impact your business drastically.
The experts at Indiqus have broken down the complex task of choosing the apt XaaS.
Here are the six factors you must consider while evaluating the right XaaS provider:
The first item on your list should be to perform a background check on the provider. If it is a reputed company, then you do not need to worry that much. There are also many cloud startups that are doing well, but before picking one of them for your service you need to check the following:
- Will they be in business years later?
- Are they financially stable?
- Is your data in the right hands?
For this you can check the company’s ratings on sites like Capterra, G2 Crowd, etc. Check the comments on technical competence, after service customer feedback, ability to recover from disaster, pricing issues, etc. Even if you plan to buy from a larger corporation, research will prove beneficial. You can also ask others who have used the cloud for their advice and references.
Safety comes first when you choose your XaaS cloud service provider. Make sure that all your doubts are clarified before signing the contract.
- Is the cloud deployment properly secured?
- Can they ensure that only the authorised users view/edit the data?
- Will this cloud service provider enable you to effectively manage operational, security, and compliance risks?
Check the type of monitoring service they offer. Do they have a monitoring alert solution integrated with the cloud? If the XaaS provider has global and security certifications then it’s another plus point for them.
Service Level Agreement (SLA)
Another important factor to consider while picking the cloud service provider is their support team and flexibility in the Service Level Agreement (SLA). The relationship with the XaaS vendor won’t end with purchase of a particular service. You may need their support anytime. Check whether the cloud service provider’s support is available 24×7 or as per agreed SLA. It would be difficult and infuriating to explain the issues of the platform to inexperienced, communication challenged or new staff. Check if there is an SLA to ensure uptime and availability of data in the event of a disaster.
Understand the services and functions of various API (Application Programming Interface) provided by the XaaS vendor.
- Do they meet your and your clients’ requirements?
- Are they compliant with local governmental regulations?
- Does it allow easy provisioning and de-provisioning of services?
- Does it enhance the quality of your products and services with access to real time data?
- Is the licensing and development model clear?
- Do they offer full audit tracking and unlimited revision history for your data?
Both the user interface (UI) and User Experience (UX) play a vital role in selecting the optimal cloud provider. While traditionally, a customizable platform was a desirable criteria, modern XaaS providers offer a consistent UX across geographies and the ability to pick and choose services, reducing the need for customization. Get a cloud with great APIs that can automate manual functions. Also, ensure that you can access your data from multiple devices and data sources. Thus, make sure you choose a XaaS provider that boosts your productivity.
Being resourceful or extravagant about your cloud costs depends on your company’s size and budget. Larger companies may not pay as much heed to it whereas SMEs will have to be careful not to exceed the limit.
However, it should not be the primary factor for selecting your XaaS provider. The more important element to look at is whether this cloud will generating a good ROI. In most cases, a ‘yes’ is what you’re looking for
A Rule of Thumb
A rule of thumb is, if the cost effective XaaS provider offers solid infrastructure with incredible speed and security and the features you expect backed by wonderful customer service, then it’s the right one for you!
With cloud, you can reduce deployment times, reduce datacenter and management costs, and improve flexibility. You can also create reports and survey data and metrics in real-time. Call the experts at IndiQus to find out the right XaaS for you!