There is an exponential growth of more than 30% in the companies opting for cloud and the future holds much more promise. In the rat race to join the cloud craze, one must not falter in finding the right Cloud Service Provider (CSP).
While we had covered a bunch of tips in choosing the right cloud service provider, here are 7 common mistakes organisations make in choosing a cloud service provider.
Choosing a cloud prematurely
Is there a dire need of cloud for your organisation right now, or is the market craze carrying you away? This is a genuine consideration because once you choose a cloud, there will be a major shift in your company infrastructure, processes, software architecture and costs – and the organisational mindset.
It’s best to evaluate the need for a cloud right now. Analyse if and why you need a cloud. This will remove many bottlenecks in the decision-making by crystallising your answers.
Choosing the wrong cloud and cloud service provider
Select the right cloud among the various options – public, private or hybrid. This selection should be based on your enterprise’s present and future objectives and needs.
The criteria for adjudging the right cloud service provider should be not just cost or performance, but also data security, software compatibility, industry compliance etc. It also depends mainly on what type of data and software you use and whom it caters to.
Additionally, your CSP should also have an excellent services wrap. Think of what service levels they offer, what auxiliary services they provide along with infrastructure. Does your CSP act as a single window into all your cloud business requirements?
So, first list out your cloud needs along with a list of the services your CSP. Mapping both of these will ensure that you do not choose the wrong one.
Confining cloud strategy to a single vendor
A good cloud needs to be vendor-agnostic, and a carefully thought out process. Do not get set on your choice of cloud provider before surveying the choices or analysing the service provider’s profile. Is your cloud strategy involving a single vendor or do you need multiple vendors? Sometimes a single cloud service provider might satisfy all your cloud business needs. Using multiple vendors could potentially become an orchestration and management nightmare.
Opting for a cloud that is not future-ready
What most enterprise and corporate heads fail to see, is the future. Change is constant in the times to come. Irrespective of whether your company changes or not, the technology and cloud environment will change. Is your current cloud platform flexible enough to incorporate changes in both your company as well as the needs of the cloud itself?
What seems like a blessing today might seem a curse tomorrow if your CSP lacks the elasticity to include potential variances.
Choosing a big cloud service provider just for the name
While choosing a CSP, big names in the market may seem attractive, thinking that big CSPs will offer impeccable services.
That’s where things can go wrong. It is more important for you CSP to understand the needs of your small or mid-sized company rather than sticking to big business ideas. What works for you might not necessarily apply to a high range client and your CSP has to comprehend that. Big CSPs might not be accommodative enough to fit in your wants. They may also be not willing to negotiate their terms for a growing enterprise like yours.
It is, therefore, best to evaluate your CSP on your business needs than going by their offerings.
Not ensuring data security
This is undoubtedly the most important question you need to ask and know from your CSP. This is because, first, you need to know whether your data is secure, and second, whether it is stored in a permissible location as per your country laws.
Certain enterprises, like law firms, have serious issues on data security as they have to safeguard client privacy. Also, some countries, e.g., European countries, have strict laws regarding the geographical location where they store data.
It is most often best to check on data security independently and periodically. Relying on the CSP alone for data security requires customises data security policies and not every provider would be ready to do that.
Choosing a rigid cloud
Is your CSP providing a rigid platform? Is your cloud allowing the use of only one hypervisor? What if you need to use additional hypervisors or migrate to Virtuozzo or VMware? Is your cloud allowing customisation? These are the points to ponder as you need immense elasticity in the services your CSP provides.
These points are intended only to be guidelines in helping choose a cloud services provider for your enterprise business needs. Whether you go with these points or not, a thorough inspection of the service levels a CSP offers and getting customer reviews and references is a must. It’s best to do your groundwork fully following the above seven steps and successfully choose the right CSP. While opting for a cloud has been the right decision, you also need to choose it right to get the best benefit of cloud technology.
Here are a few other articles that will help you narrow down on the requirements your cloud service provider needs to fulfil:
For anything else, you could just hit us up and we’ll be happy to schedule a discussion over coffee.